Employment Type:

&nbsp Employment Type: Permanent Full Time Position Highlights Bring your enthusiasm and passion for customer service to our Surrey Claims Contact Centre. As a Claims Contact Representative you will provide customers with information regarding a new claim or related to an existing crash/claim, complete initial file documentation and perform other related tasks as you play a key role in the success of the contact center. Bring your high energy and excellent communication skills to this diverse position. Position Requirements To meet the challenges of this role you have: &bull Exceptional customer service and strong multi-tasking skills &bull The ability to thrive in a fast paced team environment &bull Flexible team working skills with strong verbal communication and telephone phone expertise. Previous call center experience is an asset. You are a natural critical thinker that likes to find solutions to problems. Previous claims or insurance experience is preferred. This position requires sitting for extended periods of time and wearing a telephone headset. Candidates should possess strong analytical and organizational skills. You thrive in a busy team environment with an additional focus on efficiencies and accuracy. Current Hours of Operation: Monday to Friday, 8:30 am to 5:00 pm. This role is a Bargaining Unit position. The salary is a firm $37,474 for the first six months before a raise is permitted through the Collective Agreement. ICBC also offers a strong benefit/pension plan plus three weeks' vacation and an additional 16 time off days Way to apply:&nbsp&nbsphttps://www.icbc.com/about-icbc/careers/Pages/default.aspx To meet us in person please come and see us live on site at The Black Press Education and Career Fair Thursday, March 12th from 11:00 am - 3:00 pm at the Rutland Soccer Dome, behind the YMCA, 705 Dodd Rd, Kelowna BC (1082757h)